Operations Manager-Atzinger Garden

Hiring Organization: Atzinger Gardens
Employment type: Full-Time
Job Location: Ypsilanti, Michigan
Application Due Date: June 15, 2023

Role Title: OPERATIONS MANAGER

Creation Date: May 2023

FLSA category: Exempt

PURPOSE OF THE POSITION

Reporting to the owner, the Operations Manager is responsible for overseeing the daily operations of business production, providing hands-on leadership with maintenance of clients’ gardens, special projects, and installations. This includes managing the productivity of the teams, acting as the main contact for gardening customers, conducting gardening sales, setting up new projects, and managing the scheduling and logistics of gardening accounts. The OM will advise/assist the owner in hiring, performance appraisal, promotion, and disciplinary actions as a supervisor of the gardening crews.

JOB RESPONSIBILITIES

Sets schedules for gardening visits and projects; sets crew assignments; notifies clients of upcoming visits
Manages projects, helps crew leaders in reading and implementing proposals and designs, anticipates logistics of jobs such as pulling permits, marking utilities, coordinate logistics, materials, equipment, and tools
Manages gardening staff as a supervisor, contributes to hiring process, makes performance assessments, liaises with owner regarding personnel actions, enforces and develops business policies
Guides and works alongside crews in effectively and efficiently maintaining gardens guided by proper horticultural practices
Serves as primary point of contact for clients of gardening accounts, conduct regular client meetings, anticipate needs, drive quality assurance and ensure requests are met
Fulfills the sales role for gardening clients, growing business through both new and organic sales
Plans and conducts various training programs including new employee orientation
Organizes winter planning and setup for following season, including preparation of equipment, tools, materials
Partners with owner on multiple facets of business operation, including ensuring achievement of financial targets
Performs all other duties as assigned

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

High School diploma; Associates degree in Horticulture or related field preferred
Minimum 3 years’ experience in ornamental gardening, landscape, or related work experience, 1 year in a supervisory capacity

KNOWLEDGE, SKILLS, ABILITIES & ATTITUDE

Strong knowledge of horticulture – can identify plants, soil types, weeds, and pests and match to gardening maintenance requirements
Good understanding of design and landscape installation techniques, proper pruning techniques, planting, perennial, and annual care, understanding of irrigation and lighting systems operation and maintenance
Exhibits a take-charge attitude and self-starting behavior
Capable of analyzing basic data such as job scope, budget, invoicing, and other administrative data
Ability to operate power tools and large equipment including tractors, loaders, and
Demonstrate leadership, effective communication, confidentiality, professional work relationships; track record in successfully guiding a team to complete a project on time and under budget
Computer skills encompassing the use of customer management software via smart phone app
Ability to lift 55 pounds on a regular basis; work outside for long periods of time in unfavorable conditions; perform strenuous manual labor requiring considerable walking, lifting, reaching, climbing, stooping, pushing, pulling and carrying; available weekends and evenings as needed

To apply contact: Ruth Atzinger rcatzinger@gmail.com