Directing Replies in Outlook

Instructions on how to set up email replies to deliver to a different user in Outlook for Windows.

  1. Open a New Email.
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  2. Complete all necessary Email Fields. (To, Subject, Content, etc.)
  3. Select the Options Tab from the Ribbon.
  4. Select Direct Replies To.
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  5. In the Delivery Options section, choose Select Names.
    NOTE: Your name will automatically appear in the list of people who receive the replies unless you manually remove it.
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  6. Search for and select the User you wish to have receive the replies to your email.
  7. Select Ok.
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  8. Select Close.
  9. Select Send.

    Trainer Tip: Directing Replies is most useful when you are working with a team and sending time sensitive emails shortly before a vacation, conference, etc. By directing any replies you receive to a teammate who will be checking their email, any time sensitive information is responded to quickly.

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